Trullinger Associates, Inc. specializes in customer satisfaction survey research, focus groups, market studies, business plans.

 

 

 

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Survey Research  Focus Groups  Survey Research

Our clients often prefer to utilize the technique of carefully controlled focus group sessions to receive marketing information.  

Here a professional moderator, working off a list of topics and specific questions developed with the client, engages a panel of no more than 12 individuals in conversation.  The individuals receive compensation for their cooperation. 

We also help legal firms organize mock juries, wherein lawyers briefly "try" cases in front of participants, ask for a "verdict," then ask participants to explain their decision.

Our client may be present, behind a one-way mirror, to listen and observe; alternatively, we may videotape and/or audiotape the meeting, or broadcast proceedings to another location.

We caution clients that focus groups may not be as reliable as other forms of market research.  The dangers are that unnatural group dynamics may prevail; that geographic or other biases enter the picture; etc. 

However, focus groups do provide excellent, cost-effective indicators of consumer or executive attitudes.  In addition, they are excellent forums to test consumer or executive reactions to new ad layouts, or products’ colors, styles, tastes, or smells.

TAI is available to organize focus groups at locations throughout the U.S.  We look forward to helping plan your successful groups!

 

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